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A: If you have made a purchase from any site owned and operated by Hodgkinson Publishing Ltd and need further support (such as retreiving a lost password, issues related to file downloads or opening products, reporting bugs, etc), please contact us in the first instance by clicking on the blue icon below.
A: Click on the blue icon below and get in touch, include all of the information you have regarding your order:
- Your Name / Your email
- Your order number / order date / product name
We will then send you the link to re-download your files or provide you with further access instructions.
A: If you would like to request a refund first check that you are within the time limit under our refund guarantee. Click on the blue icon below to get in touch and please include Your Name / Name Of The Product / Purchase Date & Your Order/Transaction Number.
(Please also let us know why you wish to refund)