ProductSupportDesk.com
Support Hours: Monday - Friday 10:00 - 16:00 GMT
We Aim To Respond & Resolve All Tickets Within 2-3 Business Days
I Need Customer/Tech Support:
If you've made a purchase from any site owned by Hodgkinson Publishing and need further support (such as retrieving a lost password, issues related to file downloads or opening products, reporting bugs, etc), then please contact us by clicking here
For all other support requests create a ticket: Click Here
I Need A Download Link:
Click here to create a ticket. Please include all of the information you have regarding the order including: Your Name & email / Your order number/date and the name of the product. We'll then resend you the download for your files or provide access instructions.
Note: For security purposes we are only provide download links and copies of invoices for purchases made within the last 12 months.
Instant Downloads: If you need a new download link for a purchase made from any of the cart systems used in our network you can access them without submitting a ticket using the following links: DigitalWebRocket | Thrive Cart Purchases | PayKickstart Purchases
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