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Frequently Asked Questions

Frequently Asked Questions - Important: Please check to see if your question is answered in our FAQ before opening a new support ticket.

Popular Questions

1. Q: Can I Get Customer Or Technical Support? (1168 views, created 2011-10-08 09:46:19)

2. Q: I lost My Download Link? (900 views, created 2011-10-08 09:43:01)

3. How Do I Request A Refund? (856 views, created 2012-01-06 20:22:46)

4. Q: What Are Your Support Hours? (854 views, created 2011-10-08 09:41:39)

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Your Question

Created on 2011-10-08 09:43:01 with 900 views.

Q: Q: I lost My Download Link?

A: A: No problem... Please open a ticket and include all of the information you have regarding your order such as:

- Your Name
- Your email
- Your order number
- The date of order
- Product name

We will then send you the link to re-download your files or provide you with further instructions on how to access them.

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