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Frequently Asked Questions

Here is a list of the most frequently asked questions - please check to see your question hasn't already been answered before opening a new support ticket.

Popular Questions

1. I Get A 'Bad Encrypt Dictionary' Error Opening A PDF (2803 views, created 2009-03-09 06:17:22)

2. Can I Get Customer Or Technical Support? (1221 views, created 2007-11-04 14:42:08)

3. I lost My Download Link? (1215 views, created 2007-11-04 15:16:17)

4. What Are Your Support Hours? (914 views, created 2007-11-04 15:00:09)

5. How Do I Get A HelpDesk Like This One? (800 views, created 2007-11-25 07:14:05)

6. How Do I Request A Refund? (669 views, created 2007-11-07 05:41:20)

7. View All Questions...

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